Answerhub: There was an error contacting the remote service

[nterheoid]

@Stephen_Ellis

Kogoshi and FalsettoSin - There was an issue with your Answerhub accounts, and I have fixed the problem. You may need to log out and clear cache/cookies, but the issue should be fixed.

Ullmatta - I am not able to identify any issue with your account. I recommend also logging out and trying to clear cache/cookies. You can also try to log in with a different browser or Chrome’s incognito mode to determine if the issue is unique to your browser’s cache/cookies.

Overtwatch04 - If you are supposed to have UDN access, then make sure you are logging in with your Epic account associated with your professional email address. The UDN can sometimes experience cache/cookie issues if you have two different Epic accounts that you switch between. I recommend logging out of your personal account from www.unrealengine.com, then visiting the UDN and logging into your professional account. You may need to clear your cache/cookies, and can also try to login with a different browser or Chrome’s incognito mode to test. If you are still having problems, please contact [EMAIL=“udnloginsupport@epicgames.com”]udnloginsupport@epicgames.com (note this is only for the private UDN website)

hi,Stephen, could you please check my account as well. faced the same. thank you