# Another Direct X problem.

**URL:** <https://forums.unrealengine.com/t/another-direct-x-problem/323655>\
**Category:** Rendering\
**Tags:** directx, unreal-engine, Installation, question\
**Created:** [July 1, 2015, 8:09am UTC](https://forums.unrealengine.com/t/another-direct-x-problem/323655 "2015-07-01T08:09:39Z")\
**Posts on this page:** 1\
**Showing post:** 2

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**Author:** ![anonymous\_user\_6e7b421a](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@anonymous\_user\_6e7b421a](https://forums.unrealengine.com/u/anonymous_user_6e7b421a)\
**Post date:** [July 1, 2015, 4:04pm UTC](https://forums.unrealengine.com/t/another-direct-x-problem/323655/2 "2015-07-01T16:04:44Z")

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Hey algoritmo,

I am assuming you have followed along with the Troubleshooting Guide for the Launcher since you mention you tried “everything”? Just in case you did not, the link is below.

**Troubleshooting Launcher Problems**

> **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)**
>
> After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from...

Could you also please provide us with your ‘dxdiag’ information?

Thanks,

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