# An unknown process has crashed?

**URL:** <https://forums.unrealengine.com/t/an-unknown-process-has-crashed/421379>\
**Category:** Platform & Builds\
**Tags:** bug, engine, unreal-engine, crash, report, question\
**Created:** [March 30, 2018, 10:02pm UTC](https://forums.unrealengine.com/t/an-unknown-process-has-crashed/421379 "2018-03-30T22:02:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![sonam416](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@sonam416](https://forums.unrealengine.com/u/sonam416)\
**Post date:** [March 30, 2018, 10:02pm UTC](https://forums.unrealengine.com/t/an-unknown-process-has-crashed/421379/1 "2018-03-30T22:02:24Z")

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![235660-1213123213.png](https://d3kjluh73b9h9o.cloudfront.net/original/4X/9/6/3/963320bca8ef926a490ced2b3e0901c2c5656a33.png)

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**Author:** ![sonam416](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@sonam416](https://forums.unrealengine.com/u/sonam416)\
**Post date:** [March 30, 2018, 10:05pm UTC](https://forums.unrealengine.com/t/an-unknown-process-has-crashed/421379/2 "2018-03-30T22:05:20Z")

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Today i updated fortnite and tried to run it but it wont open it. After running it from launcher, my launcher minimizes but a crash report comes up. This is really frustrating. I already tried to do the regedit thing but its not working. Restarted my computer twice and restarted launcher but nothing is working. The launcher of my version is like 2 versions back so it isnt that old but what im trying to do now is to update my launcher. Its updating right now but idk if thats what will solve my problem. Please send help and any solutions ☹

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**Author:** ![Jeff\_A](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Jeff\_A](https://forums.unrealengine.com/u/Jeff_A)\
**Post date:** [April 2, 2018, 4:44pm UTC](https://forums.unrealengine.com/t/an-unknown-process-has-crashed/421379/3 "2018-04-02T16:44:04Z")

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Hello,

For Fortnite issues, please visit [http://fortnitehelp.epicgames.com/](http://fortnitehelp.epicgames.com/)

There you will find various troubleshooting articles as well as an Email Us button that you can use to get in touch with one of our support staff who can assist you further with this.

Thanks