Account Support

I have been asking for help from different epic dept for 3 months now on help with an account issue. Where can one get access to the UDN. I have completed the console access form 3 months ago. I got an automatic email reply 3 days later telling me to contact Microsoft. I called Microsoft partners and they told me my dev account has been active for 3+ years. I believe it might be my email addresses being different. But I cant get any help. Just looking to get started on my Xbox Port.


For this situation (console access) please send an email to with full details (your email addresses) and our staff will look into the matter and follow up.

For others who may be reading this and looking for general account support, please visit

Thanks. I’m closing this post.