# Accolades do not show data for UEFN games in creator portal

**URL:** <https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304>\
**Category:** Issues and Bug Reporting\
**Tags:** fortnite-creative, unreal-editor-for-fortnite, question, fortnite\
**Created:** [August 30, 2023, 6:13am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304 "2023-08-30T06:13:54Z")\
**Posts on this page:** 13\
**Page:** 1

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**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [August 30, 2023, 6:13am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/1 "2023-08-30T06:13:55Z")

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I have updated 2 islands with accolades devices.

Island 1: 8561-6865-4637  
It shows data in the Creator Portal, but it does not show the names of triggered accolades. I implemented it specifically to get to know player progress, this bug ruins the whole idea of this update.  
I didn’t receive any e-mail from Epic about the calibration process for this island

 ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/d/9/7/d9701412aafb529973f6989705d4245e44df9f03.png)

Island 2: 9331-8395-5648  
This island got through moderation **before** the first one. Also, it had **more players** , but it does not show any data in the Creator Portal. But I received an e-mail about the calibration process.

 ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/1/8/3/183226110531d7ed06ffd0572bce0a881c1ba553.png)

I really hope that there will be any way to fix it somehow, There was only 1 thing a lot of creators were excited about in Accolades is ability to track players’ progress using it.

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**Author:** ![Kamyker](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kamyker/32/1194621_2.png) [@Kamyker](https://forums.unrealengine.com/u/Kamyker)\
**Post date:** [August 30, 2023, 6:17am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/2 "2023-08-30T06:17:24Z")

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+1 names also don’t appear for me.

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**Author:** ![Stevie-Moon](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/stevie-moon/32/701656_2.png) [@Stevie-Moon](https://forums.unrealengine.com/u/Stevie-Moon)\
**Post date:** [August 30, 2023, 1:11pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/3 "2023-08-30T13:11:32Z")

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@Kirchuvakov Hello! This is something that our Player Support team can investigate for you to give more information: [Epic Games Technical Support & Customer Service | Epic Games](https://www.epicgames.com/help/en-US/contact-us)

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**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [August 30, 2023, 2:07pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/4 "2023-08-30T14:07:52Z")

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What do you mean? Is it a bug that appeared only for me?

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**Author:** ![Kamyker](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kamyker/32/1194621_2.png) [@Kamyker](https://forums.unrealengine.com/u/Kamyker)\
**Post date:** [August 30, 2023, 6:17pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/5 "2023-08-30T18:17:52Z")

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Hello, look at amount of upvotes, it happens for everyone.

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**Author:** ![natereese](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/natereese/32/726163_2.png) [@natereese](https://forums.unrealengine.com/u/natereese)\
**Post date:** [August 30, 2023, 8:55pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/6 "2023-08-30T20:55:07Z")

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Hello! We are having the same issue where the accolade names are not displaying on our dash.

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**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [September 6, 2023, 5:29pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/7 "2023-09-06T17:29:36Z")

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Nothing changed after latest update when accolades returned for UEFN projects

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**Author:** ![Kamyker](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kamyker/32/1194621_2.png) [@Kamyker](https://forums.unrealengine.com/u/Kamyker)\
**Post date:** [September 11, 2023, 10:41am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/8 "2023-09-11T10:41:13Z")

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> This island got through moderation **before** the first one. Also, it had **more players** , but it does not show any data in the Creator Portal. But I received an e-mail about the calibration process.

Just to be clear even map that already is awarding XP can sometimes have dashboard completely empty (names are always empty in all cases).

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**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [September 12, 2023, 7:37am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/9 "2023-09-12T07:37:03Z")

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Received confirmation in Twitter that the team is working on a fix  
 ![image](https://d3kjluh73b9h9o.cloudfront.net/original/4X/4/0/1/401b034033990d853927015d805ae0629e7370e5.png)

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<div class="post-metadata">

**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [September 22, 2023, 9:45am UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/10 "2023-09-22T09:45:56Z")

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I found a workaround for a second issue.  
It does not show any data in the case of memory calculation and publishing was made not by a team owner. If all actions performed by a team owner - it shows data with no titles.

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**Author:** ![Kamyker](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/kamyker/32/1194621_2.png) [@Kamyker](https://forums.unrealengine.com/u/Kamyker)\
**Post date:** [October 13, 2023, 6:05pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/11 "2023-10-13T18:05:18Z")

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Names are still invisible. Any news when they will be fixed?

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<div class="post-metadata">

**Author:** ![Kirchuvakov](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Kirchuvakov](https://forums.unrealengine.com/u/Kirchuvakov)\
**Post date:** [December 12, 2023, 3:17pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/12 "2023-12-12T15:17:36Z")

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Kinda fixed. But still works only if the team owner publishes a game. Also, it sometimes deletes the whole history, as I understand after huge Fortnite patches.

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**Author:** ![Bug-Reporter](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/bug-reporter/32/997076_2.png) [@Bug-Reporter](https://forums.unrealengine.com/u/Bug-Reporter)\
**Post date:** [March 15, 2024, 2:59pm UTC](https://forums.unrealengine.com/t/accolades-do-not-show-data-for-uefn-games-in-creator-portal/1277304/13 "2024-03-15T14:59:59Z")

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The status of UCB-835 incident has been moved from ‘Awaiting Validation’ to ‘Closed’. Resolution Reason: ‘Duplicate’
