# 4.7 Can't install

**URL:** <https://forums.unrealengine.com/t/4-7-cant-install/308179>\
**Category:** Platform & Builds\
**Tags:** unreal-engine, crash, question\
**Created:** [February 26, 2015, 3:49am UTC](https://forums.unrealengine.com/t/4-7-cant-install/308179 "2015-02-26T03:49:52Z")\
**Posts on this page:** 1\
**Showing post:** 6

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**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\
**Post date:** [March 3, 2015, 8:08pm UTC](https://forums.unrealengine.com/t/4-7-cant-install/308179/6 "2015-03-03T20:08:38Z")

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Hi TheWhale,

Here are some troubleshooting steps to try and if nothing works you can generate a Debugging log.

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Could you post the Debugging log here as well as your dxdiag (system specs)?

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