# 4.4.3 reinstall failing at 20%, then 'Patch Data Can't Be Downloaded' **URL:** \ **Category:** Getting Started & Setup\ **Tags:** launcher, unreal-engine, question\ **Created:** [September 23, 2014, 10:46am UTC](https://forums.unrealengine.com/t/4-4-3-reinstall-failing-at-20-then-patch-data-cant-be-downloaded/294390 "2014-09-23T10:46:54Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Conuk](https://d3kjluh73b9h9o.cloudfront.net/original/4X/2/8/5/28502927f1d97ba1051b3b47ccfe17233bf41ef0.png) [@Conuk](https://forums.unrealengine.com/u/Conuk)\ **Post date:** [September 23, 2014, 10:46am UTC](https://forums.unrealengine.com/t/4-4-3-reinstall-failing-at-20-then-patch-data-cant-be-downloaded/294390/1 "2014-09-23T10:46:54Z")
connection keeps dropping …at 20% after over an hour … and 20 resumes later … patch data cant be downloaded. running windows 7 120 mb broadband (stable) ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [September 23, 2014, 3:18pm UTC](https://forums.unrealengine.com/t/4-4-3-reinstall-failing-at-20-then-patch-data-cant-be-downloaded/294390/2 "2014-09-23T15:18:36Z")
Hi Conuk, Try the troubleshooting steps in the link below. If the issue persist, please follow the steps at the bottom of the page and post your ‘Verbose Logs’. They will help us track down the issue. > **[A new, community-hosted Unreal Engine Wiki](https://forums.unrealengine.com/t/a-new-community-hosted-unreal-engine-wiki/141494)** > > After over a year in maintenance mode, the official Unreal Engine Wiki is now permanently offline. These resources now live on a new community-run Unreal Engine Community Wiki — https://unrealcommunity.wiki/! You will be able to find content from... ---
**Author:** ![TJ\_V](https://d1ap1mz92jnks1.cloudfront.net/user_avatar/forums.unrealengine.com/tj_v/32/1008648_2.png) [@TJ\_V](https://forums.unrealengine.com/u/TJ_V)\ **Post date:** [September 29, 2014, 6:21pm UTC](https://forums.unrealengine.com/t/4-4-3-reinstall-failing-at-20-then-patch-data-cant-be-downloaded/294390/3 "2014-09-29T18:21:19Z")
Hi Conuk, We haven’t heard back from you in a few days, so we are marking this post as Resolved for tracking purposes. If you’re still experiencing this issue, try the troubleshooting steps linked above. If the issue persists, please post you’re Verbose Logs. Thanks, TJ