Known issue with service login - "Could not establish a web session"

Stephen_Ellis · December 4, 2015, 9:02pm

Hello all,

We are aware of the issues affecting users which prevents logging into Epic Games’ account services (“Could not establish a web session”). We are currently working to resolve the issue and will update this thread when it is resolved.

Thanks for your patience.

anonymous_user_2abc45731 · December 4, 2015, 10:47pm

Everything is working for me now!

EDIT: Well… Kind of. The font is weird… But I can log out now!

Stephen_Ellis · December 4, 2015, 10:55pm

We believe we have resolved the login issues. Please let us know if you continue to experience issues.

Thanks

sHTiF · December 4, 2015, 10:59pm

Yep I can login allright, but I can’t install the engine I just click the install button once I add 4.10 and it doesn’t do anything.

EDIT: Works after restart.

masaatchi · December 7, 2015, 6:02am

I still have the web session problem

Stephen_Ellis · December 7, 2015, 6:25pm

Hi masaatchi,

Please send an email to accounts@unrealengine.com with the specifics of the issue you are facing, and we will investigate and offer assistance.

Thanks