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Thread: The Unreal Marketplace Improvement and Feedback Thread

  1. #561
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    Quote Originally Posted by jwatte View Post
    Knowing how corporations work, I can almost guarantee that the problem is budget. There is no other problem, unless you're trying to invent something that's never been invented before.
    And budget comes from profit, or the prospect of future profit.
    And missing these features, simple ones like a "shopping cart" or "favorites" is pretty important to securing more profit.

    You kept saying budget but these feature sets are not incredible complicated or expensive features to add to a web app... Especially for a company that just hands out 5 million dollars to whoever they feel like it.

  2. #562
    1
    Quote Originally Posted by SE_JonF View Post
    Sorry to hear you're experiencing trouble with some marketplace products. If you see content that isn't up to date, it's best to inform the staff as that is against the policy (sellers must maintain at least current/direct previous versions).
    That is funny you say that, because there are A LOT of marketplace assets (blueprints) that are out of date (like for version 4.13 and before) and are clearly not updated anymore. Does Unreal Staff not check the marketplace items if they are up to date?

    Besides, my biggest concern with the marketplace is the aweful quality of a lot of assets. I bought multiple things, mostly blueprints, and only 3 are actually usable. The rest is either bugged, has little to no documentation, isn't portable to another project or is simple broken.
    This really makes me ask if the assets are actually checked before being accepted.. Reviews aren't helpful either, because most people don't seem to review the the comments aren't helpful either to figure out if something is wrong with the product.

    I just bought a blueprint system, which had good reviews (4.5), critical points in the comments where addressed and the trailer looked really good. I ended up with a half-broken, bugged product with zero documentation and a messy folder / blueprints structure, which isn't working at all after migrating it to another project.

    And since I can't refund assets, my library is now filled with subpar quality or broken content. Honestly I don't want to spend another dollar on the marketplace anymore..

  3. #563

  4. #564
    0
    Yes, I agree that any blueprint/coding asset I've seen on the marketplace has been sub-par. Note: I've only tried a few, but they were each not actually usable for a shipping game.
    Then again, the cost is measured in dozens of dollars, so perhaps that's as much as you can get at that price for something that only sells dozens of copies...
    If I make a "realistic road intersections editor" blueprint, that might sell, what, 10-50 copies? And even if I charge $99 (which would reduce the number of copies sold) I wouldn't make back the time it takes to build something like that well.

  5. #565
    0
    So here are my suggestions on how to greatly improve the marketplace.

    • A better organization of assets into deeper categories + search by tag.

    • A real review system, like Steam has it, with positive and negative ratings.

    • A more indepth rating system, that includes multiple points like "Well structured" - "Quality of code / blueprints" - "Well documented" - "Easy to understand" - "Simple to migrate into another project" etc.

    • Hide assets by default that aren't updated for a longer time.

    • The marketplace staff needs to re-test assets once in a while, to check if the quality remains.

    • And create a guideline on how people should create assets, like props or blueprints, to show them an optimal folder structure, documentation and to make sure assets are actually usable for other projects.


    I think this would help a lot. What a lot of marketplace creators seem to forget is that it's mainly newcomers who are buying there, especially the blueprints. And therefore they just don't know what the devs do.

    Creators should never expect the buyers to simply understand everything they do.
    Last edited by spacegojira; 02-17-2017 at 03:35 PM.

  6. #566
    0
    Marketplace can't improve much while 'Epic Games', the whole corporation specially the bosses over there, recognizes the importance of Marketplace for the maintenance of a healthy game developer community around Unreal Engine (now that UE4 went public).
    Tim Sweeney said, as a somewhat of excuse for lack of investment on the Marketplace, that "the Marketplace can barely break even"... But that was around 2014 or something, Marketplace has grown and will keep on growing; but we still see NO investment towards Marketplace improvement as a platform.

    There's always startups around public game engines where the supply of Marketplace quality content is the key factor for whether this is their engine of choice or not. (call 'em asset flippers if you like, but that is another topic)
    This is just a piece of fact on how important Marketplace is.

    I'm sure the income influx is now significant (because there are developer startups out there and they are buying assets all the time) thus Epic could improve the overall experience; but no, the Marketplace team is still the same mini-group of people doing a LOT of manual work (sorry for you guys).
    It's in a point where I'd like to request Chance Ivey to loan 1 million bucks to Marketplace department out of those 5 million dev grant (lol) and help this side of the engine echosystem to improve a bit.

  7. #567
    1
    Unreal Engine Developer
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    Mar 2014
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    An update that the Shopping Cart is now available on the Marketplace. Please update to the latest Launcher version to utilize.

    https://forums.unrealengine.com/showthread.php?1809-Latest-Launcher-Release-Notes&p=669994&viewfull=1#post669994
    Stephen Ellis | Lead Engine Support Technician | Epic Games | @TheEpicStephen
    How to report a bug | >>Click here to report a bug<<

  8. #568
    0
    Quote Originally Posted by Stephen Ellis View Post
    An update that the Shopping Cart is now available on the Marketplace. Please update to the latest Launcher version to utilize.
    Yes that makes buying stuff more comfy, but what about the glaring problems described in this thread by so many people? Is there going to be an update for these things anytime soon?

  9. #569
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    Unreal Engine Developer
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    Quote Originally Posted by spacegojira View Post
    Yes that makes buying stuff more comfy, but what about the glaring problems described in this thread by so many people? Is there going to be an update for these things anytime soon?
    I'm neither on the Marketplace team nor the Web team making updates, so I can't answer with any authority, but I'd like to direct your attention to this: https://forums.unrealengine.com/showthread.php?136136-2017-Marketplace-Improvements

    Cheers
    Stephen Ellis | Lead Engine Support Technician | Epic Games | @TheEpicStephen
    How to report a bug | >>Click here to report a bug<<

  10. #570
    0
    Quote Originally Posted by Stephen Ellis View Post
    I'm neither on the Marketplace team nor the Web team making updates, so I can't answer with any authority, but I'd like to direct your attention to this: https://forums.unrealengine.com/showthread.php?136136-2017-Marketplace-Improvements

    Cheers
    Thank you! Gonna check it out now.

  11. #571
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    More Paymentmethods

  12. #572
    0
    Hello.

    Can i use free mixamo animations and characters in my markeplace item?

  13. #573
    0
    Quote Originally Posted by al3xv01d View Post
    Hello.

    Can i use free mixamo animations and characters in my markeplace item?
    No. Mixamo/Adobe don't allow this.

  14. #574
    0
    Not sure if this has been suggested but please give us a way to sort and filter our Vault content. Sort by purchase date, alphabetical and most important pending updates. I see I have 2 updates pending but I have to scroll and search through 204 asset packs to find the needles int he hay stack.. Very annoying
    ~Ryan Wiancko
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  15. #575
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    Quote Originally Posted by Ironbelly View Post
    Not sure if this has been suggested but please give us a way to sort and filter our Vault content. Sort by purchase date, alphabetical and most important pending updates. I see I have 2 updates pending but I have to scroll and search through 204 asset packs to find the needles int he hay stack.. Very annoying
    Oh yes, generally being able to categorize our assets, this is basic design philosophy.

  16. #576
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    Promoter
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    Hi, I just noticed that many assets I have bought from marketplace have all meshes with usually 3 or more extra material slots. Slots that have no effect on mesh appearance. Usually those have world grid material set, and whole slot can be removed. But sometimes there is assigned material that cant be deleted (or assigned slot blocking so you cant remove grid material slots between). Isnt those extra slots causing drawcalls to get multiplied? If I am not missing something, thats a big issue causing much extra performance loss for all asset users.

  17. #577
    0
    Epic, you should require that the seller have some kind of support contact. Also consider that they must provide a minimum timeframe that the product will be supported by the Dev.

  18. #578
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    Visionary
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    Quote Originally Posted by Cmcginn View Post
    Epic, you should require that the seller have some kind of support contact. Also consider that they must provide a minimum timeframe that the product will be supported by the Dev.
    Hey there,

    Sellers provide support either through forum support threads or dedicated email addresses. This information used to be on the product pages but has been moved by Epic to the seller account page, that's where you'll find it.

  19. #579
    0
    Quote Originally Posted by Cmcginn View Post
    Epic, you should require that the seller have some kind of support contact. Also consider that they must provide a minimum timeframe that the product will be supported by the Dev.
    The problem lies with the amount of updates UE4 receives on a basis. They're unforeseeable and they can release at any date. So having marketplace content keep up with UE4's updates would need eyes on the staff making the updates. Perhaps there is another way of allowing updates to operate around marketplace content, without interruptions in workflows. So that the marketplace isn't so bogged down in emails asking for Updates. It's food for thought I guess.

  20. #580
    0
    hay put the dam price back on the filter after 10.00 pages at ****** you could make it easyer to search thought you market place

  21. #581
    0
    Quote Originally Posted by jwatte View Post
    Yes, I agree that any blueprint/coding asset I've seen on the marketplace has been sub-par. Note: I've only tried a few, but they were each not actually usable for a shipping game.
    Same story for me. I don't get blueprints very often, and I usually delete the blueprints that come with other asset types as soon as I add them to my project. When I do get blueprints, they are pretty sub-par. Latest example, I got this https://www.unrealengine.com/marketplace/inventory-examine-interface pack. Its supposed to be an inventory, so it should be pretty simple. Nope. Pages of blueprint spaghetti with deprecated functions and inappropriate uses of loops. I ended up tossing everything besides the UI textures and included models.

  22. #582
    0
    I'm sure this thread is full of awesome, haven't really looked back but is there any status on a wishlist with notifications if something on your wish list goes on sale and a filter by your wishlist? As someone is currently trying to go the indie route and working myself atm, I find myself hitting the marketplace up quite a bit. Having a wishlist like steam would make the entire process so much easier for me to keep a list of items I'm interested in when I have the funds available to purchase.

  23. #583
    1
    Typically I would not complain, but Epic needs to fix it review process and speed. I follow a bunch of authors that submit asset packs on both the unity store and unreal store at the same time. It almost a month to 2 months before the same pack is available here on the Unreal Marketplace. This is ridiculous to me why does it take so long on your side these are not first time authors. Some of these authors have multiple assets on your store and should either get a fast lane or have a max time they need to wait. It seems ridiculous that assets I want to buy are options else where but takes months for them to appear on this store and it the approval process holding them up. I should not consider wanting to buy them else where because epic going to take 2 months approving a asset pack.

  24. #584
    0
    Quote Originally Posted by spacegojira View Post
    Oh yes, generally being able to categorize our assets, this is basic design philosophy.
    Yet here we are still waiting for such basic features.

  25. #585
    0
    Make sure to always rate it. This can be done on the launcher. I've been burned on the marketplace, and dropped a 1 star. I didn't rant about it because some of the great packages I got made up for all of the bad stuff. It's a great place for a lot of things. Some really small blueprints should'nt be in there. When someone uses the word template or kit. it gives an impression of it being something bigger, and it being like a component you can add to your character. I think it would be better to use the word example. So people don't feel mislead. If I bought a user interface kit. I would expect a bunch of different type of user interfaces. Not just a customize example. Of Your game here, and press play.

  26. #586
    0
    Hi guys, I have serious problem with my submission. It's been approved on the May 15th, and I still don't get any answer, no one respond to my emails also.
    https://forums.unrealengine.com/showthread.php?141849-Modular-Medieval-Warrior-01-Assets3D

    If there is anyone from Epic Games who reads this, I will be very appreciate for helping me. My account: Assets3D

  27. #587
    0
    Quote Originally Posted by Roshondas View Post
    Hi guys, I have serious problem with my submission. It's been approved on the May 15th, and I still don't get any answer, no one respond to my emails also.
    https://forums.unrealengine.com/showthread.php?141849-Modular-Medieval-Warrior-01-Assets3D

    If there is anyone from Epic Games who reads this, I will be very appreciate for helping me. My account: Assets3D
    Well, in Marketplace terms, that is pretty recent. If you don't here anything by November then it might be unusual.

  28. #588
    0
    What is the average wait time in your experience, BlackRang666? My environment package was approved May 17th and i'm still waiting with no replies from Epic rep.

  29. #589
    0
    Too bad they didn't have a release schedule posted for marketplace items.

  30. #590
    0
    Quote Originally Posted by Roshondas View Post
    Hi guys, I have serious problem with my submission. It's been approved on the May 15th, and I still don't get any answer, no one respond to my emails also.
    https://forums.unrealengine.com/showthread.php?141849-Modular-Medieval-Warrior-01-Assets3D

    If there is anyone from Epic Games who reads this, I will be very appreciate for helping me. My account: Assets3D
    You are not alone Roshondas: https://forums.unrealengine.com/showthread.php?148068-Epic-should-answer-emails

  31. #591
    0
    Please make <li> available again for plug-in descriptions. It is a pain in *** for me to look for an alternative.

  32. #592
    3
    Please give us tags so people can find our content. Please release more items per week. It is really disappointing when half of the content released in a week is composed of icon packs. Make the front page longer to accommodate more released content? Please consider categorizing plugins by purpose of the plugin, rather than relegating it the 'plugins' category. Other assets don't get shoved into a 'meshes' category, they are divided into 'props,' 'characters,' etc. based on the asset's purpose. Plugins related to characters should be in 'characters', plugins for environment design should go to the 'environments' category.

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