User Tag List

Page 1 of 15 12311 ... LastLast
Results 1 to 40 of 571

Thread: The Unreal Marketplace Improvement and Feedback Thread

  1. #1
    0
    Unreal Engine Developer
    Join Date
    Feb 2015
    Posts
    203

    The Unreal Marketplace Improvement and Feedback Thread

    So now that the rating system has been included what else is everyone looking to get out of the Market Place. I think we're at a good place where we as a community can lay out our wants and desires for how the Market Place can best place to buy and sell assets.

    For me the biggest issue is the lack of control that creators have over prices and updates. This really makes the marketplace come off as hulking and inflexible. Hopefully this kind of flexibility and control can be implemented sooner rather than later as competition in the Market Place picks up and we have to respond instantly to new packs that might price themselves under what's already there. Moreover updates take way too long and some users have begun considering using gum road as a backup so that they can supply their supports with updates now rather than sooner. This is completely backwards.

    What does the community think? What is necessary for the Marketplace to be improved? Everyone should post their requests and I'll keep them updated here at the top of the thread so that Epic can keep track of what updates the community wants most.


    • Flexible Pricing Controls

    • Disproportionate Pricing to Quality Regulation By Epic

    • Incorporating Updates Sooner

    • Creators Can Set Items On Sale

    • Mandatory Videos & Demos for Items on Sale

    • Game Type Asset Usage Limitations

    • Marketplace Exclusivity vs. Origins

    • Mandatory Blueprint Previews

    • Model Viewer

    • Content Streaming For Previews

    • Sub-Categories For Searching More Specifically

    • Ability to Sell Individuals Items vs. Bulk

    • Submission, Voting, Content delivery, and General Response Times are Excessive

    • Market Place Voting Integrated Into The Unreal Launcher

    • Local-Currency Pricing

    • Statistics

    • New Ratings for Every Major Update + Ability to View Ratings for Previous Versions

    • Graph Showing Average Score Per Version Update

    • More Detailed Selling Stats

    • Ability to Leave Comments on Reviews

    • Content Providers Maintain Free Access to their Products
    Last edited by qdelpeche; 07-30-2015 at 04:14 AM.

  2. #2
    0
    Banned
    Join Date
    Jan 2015
    Posts
    83
    I would like the submitted content to be reviewed by part of a development department at Epic, in addition to the market place people, in order to exclude disproportionate price/quality ratios.

  3. #3
    0
    Does content creators have the ability to put there items on sales and etc? if not that would be pretty epic. everyone loves a product sale with a percentage off

  4. #4
    0
    Quote Originally Posted by dev100000 View Post
    I would like the submitted content to be reviewed by part of a development department at Epic, in addition to the market place people, in order to exclude disproportionate price/quality ratios.
    The market should determine pricing, not Epic. To that end, Epic should make it easy for developers to adjust their prices when needed (which also necessitates a developer dashboard showing things like sales). Eventually I'm sure Epic will start doing sales , so the they'll need a good way for devs to opt in (other than individual emails to each dev).

  5. #5
    0
    Here are my most wanted for seller tools:
    - Being able to push updates independently
    - Same for modifying descriptions / screenshots
    - Sale statistics, just a simple graph like on this day you sold 4

    For the first two points, I'm assuming that Epic always thoroughly checks the first submission as is the case now. For updates though, things shouldn't need to be so strict so we could:
    1. Let people update their content without extra control
    2. Have an interface for people to submit updates in a format, that Epic can easily verify and approve/reject
    Journeyman's Minimap - Submitted to Marketplace - Forum topic - Video
    Turn Based Strategy Grids - Available on Marketplace - Forum topic - Video

  6. #6
    0
    Luminary
    Join Date
    Jun 2014
    Posts
    1,779
    #1. Videos & Demos please:
    * Include Video clips & Demo Scenes for everything especially environments. This is standard practice on the Unity Asset Store, and its really helpful!

    #2. One Environment map, Multiple Gametypes. If not be upfront about any limitations:
    * Specify clearly what Game-Types are supported so that we can avoid the Collision fiasco from before. If Environments could support 2-3 game types even better.

    #3. Certainty about Model source:
    * How can we be sure that the models we're buying aren't originally from the Asset Store, Turbosquid, or UE3/UDK community, does Epic vouch for everything it sells?

    #4. Certainty about Max / Maya Licenses:
    * How can we be sure a full-commercial license was used for Max / Maya content? No one needs blowback from AutoDesk! Are Indies indemnified by buying from the Marketplace?

    #5. Mutual Trust:
    * It'd be great to see more content creators reach out to their users. To those that have, I applaud you! Its good for trust and boosts loyalty! I'd like to get to know more of the vendors, help them feel that they can trust users with sneak previews of scenes or Blueprints etc, and not be worried that we'll rip them off...
    Last edited by franktech; 02-28-2015 at 01:33 AM.

  7. #7
    0
    Great stuff guys. Updated. What else?
    Last edited by CheapModeler; 02-27-2015 at 05:10 PM.

  8. #8
    0
    Veteran
    Join Date
    Dec 2014
    Posts
    348
    I said it before, we need a model viewer like Unity Player for the Unity Store. This way rather than being taken in by potential problems we'd be fully aware of how the model will display within the engine. Preferential that it contains the same LoD, tri, vert, uv channels, and collision preview found within viewing meshes in-engine.

    Something like this and no one could complain about quality.

  9. #9
    0
    I would love to be able to stream the actual content for viewing. It could have some kind of encryption to prevent editing. the included overview level would be fine. This would allow each potential user determine if the content meets their needs or not. The voting and comment system are already huge improvments. I would like to see the votes on the launcher.

  10. #10
    0
    Unreal Engine Developer
    Join Date
    Mar 2014
    Posts
    142
    This is awesome feedback. Please keep it coming!

  11. #11
    0
    Veteran
    Join Date
    Mar 2014
    Posts
    457
    Epic should outsource asset update reviews to mods here on the forums (and other places if necessary).

    Also, the Trello voting board is an excellent showcase of how motivated the community is to get their hands on assets created by the community. The only problem is that the voting board doesn't seem to really make the process simpler right now - it feels like a hollow system that's currently appeasing the community but not really driving marketplace publishes. Figuring out how to more substantially involve the community in the marketplace submission process should not only speed up the process in general, but would also be yet another step towards building a stronger community.

  12. #12
    0
    Infiltrator
    Join Date
    Dec 2014
    Posts
    20
    - Trello voting is lacking, it just doesn't reach enough people. I think Epic needs to integrate the voting system into their Unreal Launcher.

    - Submission, voting, content delivery, and general response times are insane. The Marketplace curators are wonderful, but I think they're just swamped with content review. Perhaps there's internal debates or review process that makes this process extra long. It takes many days(weeks) to get a response before the voting process even begin.

    - Let the content creator have the ability to sell something as individual assets vs bulk. I much rather see the option to buy one shader from a creator for $1, then have to buy the entire bundle for $20. I rather not buy it, like many people here have expressed.

    - Have a better way of sorting or adding sub categories in the marketplace. Even though the number of content is small at the moment, it's already overwhelming to find what you need. Sort by price? Show Free items only?

  13. #13
    0
    Good thread folks, let's try to keep this one on track

    If nobody has said it already, I'd like to have local-currency pricing on Marketplace when I'm logged in. I posted a thread on this a few days ago.

  14. #14
    0
    As a Seller id like to see some statistics. that would be wonderful
    Free Inventory System (BP AND C++ Version): Clicky Clicky
    Player Structure System (Houses!) (BP): Pew Pew Marketplace Version: Yoink!
    Howto: Create Dragable UMG Windows: Zoom Zoom

  15. #15
    0
    Updated every suggestion.

  16. #16
    0
    I think Trello really doesn't work for this.
    Submitted assets should have a tab in launcher and allow any user to vote instead of hunting for trello cards which I believe almost nobody does that.

  17. #17
    0
    Model Viewer

    Sketchfab are working on a PBR viewer ? i am wrong ?

  18. #18
    0
    If anyone wants to add any pros or cons to any suggestion I'll add them to the OP as well.

  19. #19
    0
    Luminary

    Join Date
    Mar 2014
    Posts
    1,945
    Nice thread indeed
    I think Improved rating system that take into account updates is worth mentioning. Basically like Apple system - new rating for each major update and ability to look at old rating/reviews

  20. #20
    0
    Some things I'd love to see:

    Profiles:

    A storefront profile to showcase the items you've created.
    Customer Ratings - Purchasers rate you
    Item Ratings - Purchasers rate the items they purchase

    Here's some examples:
    http://i.imgur.com/6JMOxuq.png
    http://i.imgur.com/ovdKyr0.png
    http://i.imgur.com/2U22Kxd.png

    Co-creation:

    Some kind of mechanism put in place to allow people to co-create and split up funds.

    Support:

    If someone has an issue - instead of emailing you directly they can write a support ticket you can then answer.

    Many of the other online marketplaces have these features and I'm sure they are "in the works" but yeah it'd be nice to have!

  21. #21
    0
    Visionary
    Join Date
    Mar 2014
    Posts
    3,001
    Quote Originally Posted by zeOrb View Post
    Nice thread indeed
    I think Improved rating system that take into account updates is worth mentioning. Basically like Apple system - new rating for each major update and ability to look at old rating/reviews
    I actually supported this in another thread, but began wondering if such a system is possible or easy to implement? Then there's the whole prospect of resetting ratings once a new version is released. I haven't had anyone report issues with my SciFi: Hallways pack, but submitted a 2.0 update which expands the asset library. There wouldn't really be any need to reset the ratings for that, and I'm not sure if customers would be writing new reviews every time an update whether it fixes bugs or adds content is released.

    In my opinion, they should allow the customer to edit their comments and star ratings. I personally have already run into an issue with my pack when a customer accidentally hit 2 stars when he was trying to hit 5, and the current system won't let him change it. I noticed a few other users around the forum report the same thing. Allowing users to adjust their ratings and comments at any time will not only resolve this issue, but also provide a much easier solution to multiple versions by allowing people to change their ratings/reviews if an issue is rectified in a later version.

    That's just my take on it however. =)
    Last edited by SE_JonF; 02-28-2015 at 11:10 PM.

  22. #22
    0
    It would be nice if we could sell/purchase single items as opposed to entire packs.

  23. #23
    0
    - Rating system of content (you can only rate once, and if you have purchased the content)
    - Comment area for purchasers limit to say, 128 characters to prevent spam or stuff that should be either emailed or put into a forum thread.

    +1 for easier methods to update content for the content providers.

  24. #24
    0
    Having any idea at all how much I'm selling other than through monthly statements would be great.

    Videos are also super super important though. Some stuff isn't screenshottable (movement systems, etc)

  25. #25
    0
    Luminary

    Join Date
    Mar 2014
    Posts
    1,945
    Quote Originally Posted by SE_JonF View Post
    I actually supported this in another thread, but began wondering if such a system is possible or easy to implement? Then there's the whole prospect of resetting ratings once a new version is released. I haven't had anyone report issues with my SciFi: Hallways pack, but submitted a 2.0 update which expands the asset library. There wouldn't really be any need to reset the ratings for that, and I'm not sure if customers would be writing new reviews every time an update whether it fixes bugs or adds content is released.
    Of course it's possible But it definitely requires some changes at core level(But I hope in web it is easier to manage, dunno though) and requires additional storage.

    In my opinion, they should allow the customer to edit their comments and star ratings. I personally have already run into an issue with my pack when a customer accidentally hit 2 stars when he was trying to hit 5, and the current system won't let him change it. I noticed a few other users around the forum report the same thing. Allowing users to adjust their ratings and comments at any time will not only resolve this issue, but also provide a much easier solution to multiple versions by allowing people to change their ratings/reviews if an issue is rectified in a later version.

    That's just my take on it however. =)
    As someone mentioned in old thread - it won't help if some people forget/lazy to update their rating when issue is fixed. For example it's your first release: buggy and free. Hundreds of people flock to test your content, get disappointed and rate 1/5. Now you're sitting with 1 rating from 666 people and after fixing this issue you can't expect that all of them will come back and change their rating based on update

  26. #26
    0
    As someone mentioned in old thread - it won't help if some people forget/lazy to update their rating when issue is fixed. For example it's your first release: buggy and free. Hundreds of people flock to test your content, get disappointed and rate 1/5. Now you're sitting with 1 rating from 666 people and after fixing this issue you can't expect that all of them will come back and change their rating based on update
    I'm for the idea that has been mentioned before where ratings are stored for all iterations and can be viewed per iteration. Include a graph where you see the average score per version. This gives you insight as a buyer as to whether the author's updates actually improve the plugin or not. With this system from the seller's perspective if you're on a good rating, its a bit of a shame that people's ratings get less relevant when you push a new update, but I can live with that as a seller. It encourages me to either stay consistent or improve in quality.

    With this kind of system I would love to be able to flag updates as major or minor. Only major updates would then reset ratings, so that those of us who like to push small updates out frequently can do that without worrying that it will unnecessarily reset the stored ratings.

    I have a request though its not a critical one- give content providers free access to their own stuff.
    Journeyman's Minimap - Submitted to Marketplace - Forum topic - Video
    Turn Based Strategy Grids - Available on Marketplace - Forum topic - Video

  27. #27
    0
    They need a check box on your subscription page on whether you wnat to see only official(EPIC made), official free(epic made free), free or users made paid. I personally only want epic made shown to me and as a paying member of the service I think it's not unreasonable.

  28. #28
    0
    HEY EPIC ,

    Finally , sketchfab Physically Based Rendering is here for free :



    http://blog.sketchfab.com/post/11261...dering-is-here

    Why not work with them for a marketplace integration ?
    Last edited by ChrisTm; 03-03-2015 at 01:56 PM.

  29. #29
    0
    Infiltrator
    Join Date
    Dec 2014
    Posts
    20
    Hire more people to curate and review user submitted content. Now that UE is free, don't let this become the Unity store!

  30. #30
    0
    There is an issue I've encountered twice now. In both cases I love the content, but not the organization of the content. I want everything 100% isolated in its own folder when added to my project. Both the low poly foliage pack and the muzzle flashes put maps in my maps folder. Most of the other items I've bought put the demo maps in the folder for the purchase. Also a default location to add these to your project would be nice. I have a folder in my project called externalPackages and I'm moving everything I purchase there. That way I can keep track of what I've created vs what I've purchased.

  31. #31
    0
    Yes, that is exactly what I do too.
    However there's no way to move the .map files, Epic must address this; I simply delete them and move the Assets then I fix redirector files.

  32. #32
    0
    I would be nice if the Facebook sharing markup was fixed to properly display a preview image, as well as the shared item title & shared item description. I use FB as my primary social network, so it's nice to see at a glance what someone is trying to share to me, as well as being able to display that for myself.

    Cheers!

  33. #33
    0
    Quote Originally Posted by awilliams1701 View Post
    There is an issue I've encountered twice now. In both cases I love the content, but not the organization of the content. I want everything 100% isolated in its own folder when added to my project. Both the low poly foliage pack and the muzzle flashes put maps in my maps folder. Most of the other items I've bought put the demo maps in the folder for the purchase. Also a default location to add these to your project would be nice. I have a folder in my project called externalPackages and I'm moving everything I purchase there. That way I can keep track of what I've created vs what I've purchased.
    Submission guidelines require you to place all assets in a folder named after the marketplace item, so I guess the ones you encountered got missed by QA or there is a bug when importing maps.
    Journeyman's Minimap - Submitted to Marketplace - Forum topic - Video
    Turn Based Strategy Grids - Available on Marketplace - Forum topic - Video

  34. #34
    0
    I put the foliage pack on 2 computers and in both cases the maps were not placed in its folder.

  35. #35
    0
    DEFINATELY there should be information about current version of each content. For example - Grass Pack 1.0 , Grass Pack 1.1 , Grass Pack 2.0 - when I buy some version of the content and I am waiting for updated version - currently I don't know if it has already been updated or not, because there is no version information in description.

  36. #36
    0
    Veteran
    Join Date
    Jun 2014
    Posts
    339
    I would like star ratings to require an accompanying comment. Low ratings without any listed reason or ability to contact that user makes support difficult.

  37. #37
    0
    Quote Originally Posted by Osok View Post
    I would like star ratings to require an accompanying comment. Low ratings without any listed reason or ability to contact that user makes support difficult.
    I was just coming here to say this! I see some items i want to purchase one has a two star rating but no info on why they rated it so low. If it is just art that's fine i can use my own but if its lack of documentation or functionality then i dont want to buy it. I think the unknown factor will stop a lot of people from purchasing.

  38. #38
    0
    Quote Originally Posted by X.E.R.T. View Post
    I was just coming here to say this! I see some items i want to purchase one has a two star rating but no info on why they rated it so low. If it is just art that's fine i can use my own but if its lack of documentation or functionality then i dont want to buy it. I think the unknown factor will stop a lot of people from purchasing.
    Normally, you can read some comment here in Marketplace forum about all item of the market place , just need find the good thread.

  39. #39
    0
    Quote Originally Posted by ChrisTm View Post
    Normally, you can read some comment here in Marketplace forum about all item of the market place , just need find the good thread.
    A lot of sellers do create a feedback forum, but not all of them. I don't really want to go searching for specific threads when im trying to purchase things and be productive. I see people having to create threads all the time asking people if they purchased a certain pack and was it worth it. Sooner or later the market place forum is going to be a mess with too much going on, advertising, wok in progress and feedback forums all mixed up everywhere.

    Would be cool to have a separate forum for marketplace sellers support, and also if any user is going to rate a asset less then 4 stars give us potential buyers an idea of why, i say this not just for my own good as a buyer but also from the sellers perspective in mind; it gives the sellers feedback on fixes and improvements. I know if i was a seller and someone gave me 1 star rating but no additional information to understand why, i would feel stuck in a hard place. Actually it is unfair to do this to the seller. Knowing how picky people can be when spending their money the 1 star rating could be totally bogus. Maybe the art and functionality is perfect but the user doesn't know anything about spline components so he gets frustrated and gives it a low rating because he cant figure it out and sees it as a waste of money. Now its a 1 star rating and it will most likely hurt potential sales for a misunderstanding.

  40. #40
    0
    Actually, what I'd like to see is the option to donate for stuff you can also get for free. Like probably some maps and models for Unreal Tournament, as I think many of them will be for free. I'd love to create a map yet I doubt anyone would ever pay for it, but maybe someone wants me to have an ice cream for the effort?

    Also because some maps are so good, they need some reward other than download numbers (at least it was that way with UT2k4 - there were some gorgeous maps).
    And if it's just a milkshake or similar (chocolate, if you're feeling adventurous). Also it's some incentive to make more

Page 1 of 15 12311 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •