help with a root motion problem

Hello there, i have a problem, when i do check into scuare for visualize my jump, the character Disappears.
i will appreciate you help.
Greetings from southamerica.

https://preview.ibb.co/mbh3Ra/Sin_t_tulo.jpg
imagen web

https://preview.ibb.co/mfZBCF/Sin_t_tulo2.jpg
subir una imagen

What’s the scale of the root bone in Skeleton view?

The scale is x=1.0 y=1.0 z=1.0

And what does it say in the root motion animation if you select the root bone there? Both before processing root motion and after.

all time is 1.0

https://preview.ibb.co/cAJKXF/Sin_t_tulo.jpg
montar fotos online

Then it should work. Did you test it in game?

yes, when i play the game, and i press button for jump animation…my character disappear

Are you setting the character to be flying when you jump? You need that to move the capsule of the character of the z axis using root motion. Still, it shouldn’t disappear.