Has the marketplace become awful?

What is going on?

From what I’ve heard some developers are still waiting to release their content after six months. But that’s not my story. Here’s mine:

A week ago I released an update that fixed a fatal error in one of my shaders that in most cases was causing developers to need to reset their machines. Pretty serious stuff. The marketplace team took five days to actually notice and process that update - or at least, five days to say that they did. Unfortunately the error version is still live and nobody is receiving the updated version. Do I need to check that they’re doing what they say they’re doing?

Every other time that I’ve released an update it was processed overnight and they didn’t mess it up. What changed? Was there a reshuffle of employment or something? Because I see new names there and the whole thing just seems to have stopped working.