Do you guys at Epic have still have a review process for the descriptions of your content on the Marketplace? A few years ago you said you had one but I think it’s the fifth time I purchase a pack based on its description and then find out it contains a little less or in this case, half of the assets advertised. It makes me a lot more careful about buying stuff from the Marketplace as I no longer trust these descriptions. I would purchase a lot more assets if I had trust in the system, and you’d avoid a lot more refunds.
I’m sorry to hear you’re having trouble with this, and that it is impacting your experience with the marketplace. Send an email to marketplace-support@unrealengine.com with the list of products that don’t contain accurate descriptions and they will be able to contact the necessary sellers for revisions.
If you ask for a refund, or as SE_JonF said, if you message the marketplace-support email, they’ll reach out to the seller to have them correct their description.