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[Stephen Ellis]

That's odd. I'd suggest:

1. Wait until 4.21 finishes installing.
2. Completely exit the launcher. (default behavior is just to minimize to the taskbar,

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[Stephen Ellis]

For all issues related to Epic Accounts, please view the account support center - https://epicgames.helpshift.com/a/epic-accounts/ - for knowledge articles...

[Stephen Ellis]

Hello.

We do not currently provide an academic MSI installer for the Unreal Engine.

Our instructions for Academic Installation...

[Stephen Ellis]

Ah, I hadn't considered custom license deals for people posting here on the forums. I'd generally recommend you seek out help via the UDN, or via the...

[Stephen Ellis]

UPDATE!

The 4.22E1 Hotfix is now available for Unreal Studio!

Install the plugin update from the Epic Games Launcher.
...

[Stephen Ellis]

• Make sure your account is registered for the Unreal Studio Beta
• Make sure that the Datasmith plugin has been installed to the 4.22 engine
• Open

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[Stephen Ellis]

Hello.

Please submit a case at the link for help with UnrealStudio/Datasmith issues. https://unrealstudiohelp.epicgames.com/s/case-commu...

[Stephen Ellis]

In all my years working here, I don't believe I've ever run across anyone having this issue. I've looked over your account and I don't see anything unusual....