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Game crashing after install on Galaxy S5 and S6

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    Game crashing after install on Galaxy S5 and S6

    Hi everyone,

    I am currently trying a game on different Android devices. It runs without issues on several ones except on Galaxy ones. I've tried a Galaxy S5 and a Galaxy S6 and both get the same error. The App downloads fine but once they try to open it, the game just crashes. I don't have either phone at hand and I don't remember what was the specific error. I had those users send a crash report and this is what I got:

    Device: Galaxy S6 Edge, Galaxy S5
    Android Version: 5.1

    java.lang.OutOfMemoryError: Failed to allocate a 132710412 byte allocation with 16777216 free bytes and 100MB until OOM
    at dalvik.system.VMRuntime.newNonMovableArray(Native Method)
    at android.graphics.BitmapFactory.nativeDecodeAsset(Native Method)
    at android.graphics.BitmapFactory.decodeStream(BitmapFactory.java:837)
    at android.graphics.BitmapFactory.decodeResourceStream(BitmapFactory.java:656)
    at android.graphics.drawable.Drawable.createFromResourceStream(Drawable.java:1037)
    at android.content.res.Resources.loadDrawableForCookie(Resources.java:3882)
    at android.content.res.Resources.loadDrawable(Resources.java:3755)
    at android.content.res.Resources.getDrawable(Resources.java:1921)
    at android.content.Context.getDrawable(Context.java:409)
    at com.android.internal.policy.impl.PhoneWindow.generateLayout(PhoneWindow.java:4288)
    at com.android.internal.policy.impl.PhoneWindow.installDecor(PhoneWindow.java:4335)
    at com.android.internal.policy.impl.PhoneWindow.getDecorView(PhoneWindow.java:2228)
    at android.app.Dialog.show(Dialog.java:293)
    at com.epicgames.ue4.GameActivity.onCreate(Unknown Source)
    at android.app.Activity.performCreate(Activity.java:6500)
    at android.app.Instrumentation.callActivityOnCreate(Instrumentation.java:1120)
    at android.app.ActivityThread.performLaunchActivity(ActivityThread.java:3072)
    at android.app.ActivityThread.handleLaunchActivity(ActivityThread.java:3218)
    at android.app.ActivityThread.access$1000(ActivityThread.java:198)
    at android.app.ActivityThread$H.handleMessage(ActivityThread.java:1676)
    at android.os.Handler.dispatchMessage(Handler.java:102)
    at android.os.Looper.loop(Looper.java:145)
    at android.app.ActivityThread.main(ActivityThread.java:6837)
    at java.lang.reflect.Method.invoke(Native Method)
    at java.lang.reflect.Method.invoke(Method.java:372)
    at com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run(ZygoteInit.java:1404)
    at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1199)

    Any advice is welcome and thanks in advance

    #2
    Based on what I see in the callstack it looks like it is having trouble with the splash screen dialog. Maybe your splash screen images are bad.

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      #3
      Thanks will look into that and report back.

      Comment


        #4
        What did you find out?

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