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    Crash Help Please

    Hi,

    I have an application made for a client that recently reported frequent crashes. I am trying to identify the cause and would appreciate some help.

    I think i may have found the error but I don't know exactly what it means. Below is a excerpt from a crash report. Any assistance would be greatly appreciated. (engine version is 4.21.2)


    [2020.02.10-04.44.18:491][151]LogWindows: Windows GetLastError: The operation completed successfully. (0)
    [2020.02.10-04.45.18:493][151]LogWindows: Warning: CreateProc failed: The system cannot find the file specified. (0x00000002)
    [2020.02.10-04.45.18:493][151]LogWindows: Warning: URL: ../../../Engine/Binaries/Win64/CrashReportClient.exe "C:/1.2delivery04.02.2020/WindowsNoEditor/Redacted/Saved/Crashes/UE4CC-Windows-BC93EFF24450437DBF378C83251A0E4A_0000" -AppName=UE4-Redacted -CrashGUID=UE4CC-Windows-BC93EFF24450437DBF378C83251A0E4A_0000 -DebugSymbols=..\..\..\Engine\Intermediate\Symbols
    [2020.02.10-04.45.18:493][151]LogWindows: Could not start CrashReportClient.exe
    [2020.02.10-04.45.18:493][151]LogMemory: Platform Memory Stats for WindowsNoEditor
    [2020.02.10-04.45.18:493][151]LogMemory: Process Physical Memory: 1084.43 MB used, 3650.46 MB peak
    [2020.02.10-04.45.18:493][151]LogMemory: Process Virtual Memory: 6935.38 MB used, 7253.17 MB peak
    [2020.02.10-04.45.18:493][151]LogMemory: Physical Memory: 4212.29 MB used, 12016.21 MB free, 16228.50 MB total
    [2020.02.10-04.45.18:493][151]LogMemory: Virtual Memory: 11806.49 MB used, 134205920.00 MB free, 134217728.00 MB total
    [2020.02.10-04.45.18:493][151]LogWindows: Error: === Critical error: ===
    [2020.02.10-04.45.18:493][151]LogWindows: Error:
    [2020.02.10-04.45.18:493][151]LogWindows: Error: Assertion failed: !NumFree.GetValue() [File:Runtime\Core\Public\Containers/LockFreeFixedSizeAllocator.h] [Line: 245]
    [2020.02.10-04.45.18:494][151]LogWindows: Error:
    [2020.02.10-04.45.18:494][151]LogWindows: Error:
    [2020.02.10-04.45.18:494][151]LogWindows: Error:
    [2020.02.10-04.45.18:494][151]LogWindows: Error:
    [2020.02.10-04.45.18:518][151]LogExit: Executing StaticShutdownAfterError
    [2020.02.10-04.45.18:706][151]LogWindows: FPlatformMisc::RequestExit(1)
    [2020.02.10-04.45.18:710][151]Log file closed, 02/10/20 15:45:18

    #2
    Originally posted by RichardSpiire View Post
    [2020.02.10-04.45.18:493][151]LogWindows: Warning: CreateProc failed: The system cannot find the file specified. (0x00000002)
    I would think that this here is the issue, a missing file. Pointers are possibly in other parts of the log. Perhaps there was a project file moved?
    Reallusion Unreal Engine Community Manager / LEGENDS of EPICA [Twitter] [Facebook] [YouTube] [Vimeo]

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