# Publisher Announcements & Product Help

**URL:** https://forums.unrealengine.com/c/distribution/product-announcements-support/212.md?page=4

[Latest](https://forums.unrealengine.com/latest.md) · [Categories](https://forums.unrealengine.com/categories.md) · [Tags](https://forums.unrealengine.com/tags.md)

**Page:** 5

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## [Additional Files (An error occured)](https://forums.unrealengine.com/t/additional-files-an-error-occured/2095255)

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**Author:** [@PhoeniX-Storms](https://forums.unrealengine.com/u/PhoeniX-Storms)\
**Replies:** 2\
**Last updated:** [November 14, 2024, 12:56pm UTC](https://forums.unrealengine.com/t/additional-files-an-error-occured/2095255 "2024-11-14T12:56:13Z")

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Today, I was trying to upload some additional files. But every file I upload, I get this error no matter what. I’ve tried uploading the same .ZIP file that has been successfully uploaded on my first submission but th…

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## [About publishing](https://forums.unrealengine.com/t/about-publishing/2110607)

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**Author:** [@WiseChipmunk8932](https://forums.unrealengine.com/u/WiseChipmunk8932)\
**Replies:** 0\
**Last updated:** [November 8, 2024, 2:24am UTC](https://forums.unrealengine.com/t/about-publishing/2110607 "2024-11-08T02:24:18Z")

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I can’t publish it for a private map so me and friends can play together

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## [Is Unreal Engine or Unity Engine File mandatory when uploading HDRI?](https://forums.unrealengine.com/t/is-unreal-engine-or-unity-engine-file-mandatory-when-uploading-hdri/2107147)

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**Author:** [@Anonymous\_d61fbdbb28ddee46718a7ebe5b8748f3](https://forums.unrealengine.com/u/Anonymous_d61fbdbb28ddee46718a7ebe5b8748f3)\
**Replies:** 0\
**Last updated:** [November 6, 2024, 2:27am UTC](https://forums.unrealengine.com/t/is-unreal-engine-or-unity-engine-file-mandatory-when-uploading-hdri/2107147 "2024-11-06T02:27:33Z")

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I was going to upload the HDRI. I only made the HDR file zip and uploaded it, so I couldn’t publish the post. Do I have to include the engine file? I filled in the blanks such as the explanation of the post.

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## [Profile Product Invisible](https://forums.unrealengine.com/t/profile-product-invisible/2095748)

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**Author:** [@sandeep3d](https://forums.unrealengine.com/u/sandeep3d)\
**Replies:** 0\
**Last updated:** [October 30, 2024, 1:02pm UTC](https://forums.unrealengine.com/t/profile-product-invisible/2095748 "2024-10-30T13:02:55Z")

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I have changed my display name on fab, from then only newly published models are visible in my profile. The previously published models are invisible. Please look into the matter. My Fab profile is https://www.fab.com/se…

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## [Cant find a paid and bought asset on FAB](https://forums.unrealengine.com/t/cant-find-a-paid-and-bought-asset-on-fab/2094852)

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**Author:** [@MetaverArchitect](https://forums.unrealengine.com/u/MetaverArchitect)\
**Replies:** 1\
**Last updated:** [October 29, 2024, 10:49pm UTC](https://forums.unrealengine.com/t/cant-find-a-paid-and-bought-asset-on-fab/2094852 "2024-10-29T22:49:32Z")

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I just bought an asset today via Paypal from FAB, adnd only after I updated the FAB on UE5.4 ubt now that im opening FAB through UE after enabling it I cant find my asset, it was a supercars package by driveable cars: W…

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## [Problem uploading unity files](https://forums.unrealengine.com/t/problem-uploading-unity-files/2093987)

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**Author:** [@SCV-ReadytoGo](https://forums.unrealengine.com/u/SCV-ReadytoGo)\
**Replies:** 0\
**Last updated:** [October 29, 2024, 12:21pm UTC](https://forums.unrealengine.com/t/problem-uploading-unity-files/2093987 "2024-10-29T12:21:39Z")

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I have tried at least 15 times to upload files as unitypackage or as zip to the unity section and every time it finishes uploading I get an error and it asks me if I want to retry. Since yesterday I have been trying and…

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## [How to delete a Question](https://forums.unrealengine.com/t/how-to-delete-a-question/2092879)

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**Author:** [@0x7bf](https://forums.unrealengine.com/u/0x7bf)\
**Replies:** 0\
**Last updated:** [October 28, 2024, 6:18pm UTC](https://forums.unrealengine.com/t/how-to-delete-a-question/2092879 "2024-10-28T18:18:56Z")

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i created the question by mistake and would like to delete it. How? I can just delete this post but not the question itself. regards

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## [File Drop UMG](https://forums.unrealengine.com/t/file-drop-umg/2093134)

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**Author:** [@0x7bf](https://forums.unrealengine.com/u/0x7bf)\
**Replies:** 0\
**Last updated:** [October 28, 2024, 9:37pm UTC](https://forums.unrealengine.com/t/file-drop-umg/2093134 "2024-10-28T21:37:36Z")

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This is “File Drop UMG,” a plugin that makes adding file drag-and-drop functionality to your Unreal projects a breeze! The plugin includes a UMG widget that allows users to drag and drop files directly onto it during run…

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## [\[ShareTextures\]- Online Material Library - 1500 One Click Materials](https://forums.unrealengine.com/t/sharetextures-online-material-library-1500-one-click-materials/2084937)

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**Author:** [@ShareTextures](https://forums.unrealengine.com/u/ShareTextures)\
**Replies:** 0\
**Last updated:** [October 24, 2024, 10:32am UTC](https://forums.unrealengine.com/t/sharetextures-online-material-library-1500-one-click-materials/2084937 "2024-10-24T10:32:23Z")

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Hello! This is the support page for our product : Online Material Library | One Click Materials You can find the details about the product and troubleshooting on here. Here you can join our Discord Channel fo…

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## [\[Scans Factory\] - Medieval Fantasy Ruins - Dark Forest Environment](https://forums.unrealengine.com/t/scans-factory-medieval-fantasy-ruins-dark-forest-environment/2079741)

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**Author:** [@ScansFactory](https://forums.unrealengine.com/u/ScansFactory)\
**Replies:** 0\
**Last updated:** [October 22, 2024, 7:27am UTC](https://forums.unrealengine.com/t/scans-factory-medieval-fantasy-ruins-dark-forest-environment/2079741 "2024-10-22T07:27:04Z")

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Hello! This is the support page for our product: Medieval Fantasy Ruins Here you will find documentation with the most known ways to solve problems: Here is our Scans Factory FAQ: Here you can join our Discord…

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## [\[Scans Factory\] - Urban Abandoned District - Day/Night Scene](https://forums.unrealengine.com/t/scans-factory-urban-abandoned-district-day-night-scene/2079736)

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**Author:** [@ScansFactory](https://forums.unrealengine.com/u/ScansFactory)\
**Replies:** 0\
**Last updated:** [October 22, 2024, 7:23am UTC](https://forums.unrealengine.com/t/scans-factory-urban-abandoned-district-day-night-scene/2079736 "2024-10-22T07:23:01Z")

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Hello! This is the support page for our product: Urban Abandoned District Here you will find documentation with the most known ways to solve problems: Here is our Scans Factory FAQ: Here you can join our Disco…

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## [\[Scans Factory\] - \[VP\] Temples of Cambodia - Ruins exterior and interior](https://forums.unrealengine.com/t/scans-factory-vp-temples-of-cambodia-ruins-exterior-and-interior/2078544)

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**Author:** [@ScansFactory](https://forums.unrealengine.com/u/ScansFactory)\
**Replies:** 0\
**Last updated:** [October 21, 2024, 12:15pm UTC](https://forums.unrealengine.com/t/scans-factory-vp-temples-of-cambodia-ruins-exterior-and-interior/2078544 "2024-10-21T12:15:11Z")

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Hello! This is the support page for our product: Virtual Production - Temples Of Cambodia! Here you will find documentation with the most known ways to solve problems: Here is our Scans Factory FAQ: Here you c…

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## [Trader Verification](https://forums.unrealengine.com/t/trader-verification/2068056)

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**Author:** [@Arpa6bapu](https://forums.unrealengine.com/u/Arpa6bapu)\
**Replies:** 1\
**Last updated:** [October 15, 2024, 7:17am UTC](https://forums.unrealengine.com/t/trader-verification/2068056 "2024-10-15T07:17:09Z")

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Hi Fab Team, I’m Gloria from the WondAR Studios team. I’m working on migrating our models from Sketchfab to Fab before they are deleted: https://sketchfab.com/wondarstudios . I’ve been waiting for approval on the publi…

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## [ocean](https://forums.unrealengine.com/t/ocean/2023485)

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**Author:** [@napalonykomar](https://forums.unrealengine.com/u/napalonykomar)\
**Replies:** 1\
**Last updated:** [September 18, 2024, 3:05am UTC](https://forums.unrealengine.com/t/ocean/2023485 "2024-09-18T03:05:10Z")

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Hi guys! I’m new in uefn and i dont know why i cant see the ocean in fortnite session. I count on your answers!

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## [Unreal Engine Version Support Lifespan](https://forums.unrealengine.com/t/unreal-engine-version-support-lifespan/1959361)

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**Author:** [@BenjRobo](https://forums.unrealengine.com/u/BenjRobo)\
**Replies:** 2\
**Last updated:** [August 6, 2024, 9:01am UTC](https://forums.unrealengine.com/t/unreal-engine-version-support-lifespan/1959361 "2024-08-06T09:01:20Z")

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Hi All, My Company are trying to comply with Cyber Essentials which means that we can only install the latest versions of software or supported versions via hotfixes and active support. Does anyone know if there somewh…

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## [EOS contact link is broken! How to write them?](https://forums.unrealengine.com/t/eos-contact-link-is-broken-how-to-write-them/1927424)

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**Author:** [@Miguel1900](https://forums.unrealengine.com/u/Miguel1900)\
**Replies:** 0\
**Last updated:** [July 5, 2024, 11:41am UTC](https://forums.unrealengine.com/t/eos-contact-link-is-broken-how-to-write-them/1927424 "2024-07-05T11:41:40Z")

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Hi, I was interested about publishing my game in the Epic’s Store and in Steam, but I was wanting to ask Epic some things. There is a link to start a new private discussion but… oh, surprise! The link is broken: https:/…

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## [Unreal Access for integration with Source Code broken link](https://forums.unrealengine.com/t/unreal-access-for-integration-with-source-code-broken-link/1923180)

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**Author:** [@Korgi\_Flamingo](https://forums.unrealengine.com/u/Korgi_Flamingo)\
**Replies:** 0\
**Last updated:** [July 1, 2024, 8:02pm UTC](https://forums.unrealengine.com/t/unreal-access-for-integration-with-source-code-broken-link/1923180 "2024-07-01T20:02:13Z")

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Hi, we have recveived the email confirmation for access to Unreal Source Code within the following link: https://www.unrealengine.com/en-US/ue-on-github We have also linked apps and accounts from www.epicgames.com/acco…

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