# Publisher Announcements & Product Help **URL:** https://forums.unrealengine.com/c/distribution/product-announcements-support/212.md?page=3 [Latest](https://forums.unrealengine.com/latest.md) · [Categories](https://forums.unrealengine.com/categories.md) · [Tags](https://forums.unrealengine.com/tags.md) **Page:** 4 --- ## [HTTP WebCommunication Questions and Support](https://forums.unrealengine.com/t/http-webcommunication-questions-and-support/2080713)
**Author:** [@Socke81](https://forums.unrealengine.com/u/Socke81)\ **Replies:** 25\ **Last updated:** [April 7, 2025, 9:47am UTC](https://forums.unrealengine.com/t/http-webcommunication-questions-and-support/2080713 "2025-04-07T09:47:08Z")
Since there is no questions category at Fab, I created this thread to replace it. This is exclusively about this plugin: HTTP Blueprint WebCommunication | Fab --- ## [Monthly Statement Issue: "Net Unit Sold -", But Full Price Still Applied? ](https://forums.unrealengine.com/t/monthly-statement-issue-net-unit-sold-but-full-price-still-applied/2311260)
**Author:** [@SgobboVista](https://forums.unrealengine.com/u/SgobboVista)\ **Replies:** 1\ **Last updated:** [January 31, 2025, 1:06pm UTC](https://forums.unrealengine.com/t/monthly-statement-issue-net-unit-sold-but-full-price-still-applied/2311260 "2025-01-31T13:06:29Z")
I received a monthly statement, and it includes the following entry: “Net Unit Sold” with a value of “1”, followed by a dash “-”. However, everything is still being calculated and included as if the value were actually “… --- ## [The software pops up at 86% startup how to solve it ](https://forums.unrealengine.com/t/the-software-pops-up-at-86-startup-how-to-solve-it/2421909)
**Author:** [@ander2580](https://forums.unrealengine.com/u/ander2580)\ **Replies:** 3\ **Last updated:** [March 31, 2025, 3:20pm UTC](https://forums.unrealengine.com/t/the-software-pops-up-at-86-startup-how-to-solve-it/2421909 "2025-03-31T15:20:43Z")
--- ## [NEW Release Vol-03 Man Cave](https://forums.unrealengine.com/t/new-release-vol-03-man-cave/2431866)
**Author:** [@3DSanTan](https://forums.unrealengine.com/u/3DSanTan)\ **Replies:** 0\ **Last updated:** [March 31, 2025, 2:02pm UTC](https://forums.unrealengine.com/t/new-release-vol-03-man-cave/2431866 "2025-03-31T14:02:09Z")
Hello Everyone, We have a New release of Volume-03 Man Cave asset pack on the Fab. Transform any digital environment with this game-ready asset pack, designed for seamless use in game development, architectural visuali… --- ## [I cant access my publisher profile : FAB DISTRIBUTION AGREEMENT](https://forums.unrealengine.com/t/i-cant-access-my-publisher-profile-fab-distribution-agreement/2296244)
**Author:** [@Hun0Ha](https://forums.unrealengine.com/u/Hun0Ha)\ **Replies:** 5\ **Last updated:** [March 24, 2025, 3:47am UTC](https://forums.unrealengine.com/t/i-cant-access-my-publisher-profile-fab-distribution-agreement/2296244 "2025-03-24T03:47:49Z")
hello, I have agreed to the FAB DISTRIBUTION AGREEMENT, BUT just keep going back to this page and cannot have access to my publisher page. please help --- ## [FAB - Stuck on Material Save Window](https://forums.unrealengine.com/t/fab-stuck-on-material-save-window/2408771)
**Author:** [@RA3ID](https://forums.unrealengine.com/u/RA3ID)\ **Replies:** 0\ **Last updated:** [March 22, 2025, 7:19pm UTC](https://forums.unrealengine.com/t/fab-stuck-on-material-save-window/2408771 "2025-03-22T19:19:50Z")
In FAB, I uploaded and attached eight unique PBR sets for all four hot air balloons (separated by balloon and basket)–32 4K textures. That’s a lot. Perhaps that’s why it’s stuck on this screen? :slight\_smile: Should I… --- ## [What is the refund policy for assets generated with AI that aren't listed as having done so?](https://forums.unrealengine.com/t/what-is-the-refund-policy-for-assets-generated-with-ai-that-arent-listed-as-having-done-so/2399994)
**Author:** [@Boomer64](https://forums.unrealengine.com/u/Boomer64)\ **Replies:** 2\ **Last updated:** [March 21, 2025, 12:03pm UTC](https://forums.unrealengine.com/t/what-is-the-refund-policy-for-assets-generated-with-ai-that-arent-listed-as-having-done-so/2399994 "2025-03-21T12:03:03Z")
I’ve been looking around in the 2D assets category and personally have a preference of not using AI generated art. However, despite the EULA stating that it is required to disclose whether AI was used there are assets cl… --- ## [My publisher profile got deactivated because Epic didn’t reply in time. What a shame...](https://forums.unrealengine.com/t/my-publisher-profile-got-deactivated-because-epic-didn-t-reply-in-time-what-a-shame/2380852)
**Author:** [@Miguel1900](https://forums.unrealengine.com/u/Miguel1900)\ **Replies:** 3\ **Last updated:** [March 10, 2025, 2:54pm UTC](https://forums.unrealengine.com/t/my-publisher-profile-got-deactivated-because-epic-didn-t-reply-in-time-what-a-shame/2380852 "2025-03-10T14:54:12Z")
Hi all, I got a notification about missing payment details in my publisher profile, saying I had 60 days to fix it. When I checked, all my details were already there—same ones I’ve had for years, since the old Unreal Ma… --- ## [Sorry, your seller profile has been discontinued](https://forums.unrealengine.com/t/sorry-your-seller-profile-has-been-discontinued/2189363)
**Author:** [@sbq](https://forums.unrealengine.com/u/sbq)\ **Replies:** 1\ **Last updated:** [December 9, 2024, 7:15pm UTC](https://forums.unrealengine.com/t/sorry-your-seller-profile-has-been-discontinued/2189363 "2024-12-09T19:15:18Z")
Hello Fab friends, I have a problem. I’m trying to upload 3D models created by me, but when I try to do so, it says: Sorry, your seller profile has been discontinued, Please contact marketplace-support@unrealengine.com … --- ## [They ask for English address for official documentation when I have none.](https://forums.unrealengine.com/t/they-ask-for-english-address-for-official-documentation-when-i-have-none/2386955)
**Author:** [@ychiang6](https://forums.unrealengine.com/u/ychiang6)\ **Replies:** 0\ **Last updated:** [March 12, 2025, 5:46pm UTC](https://forums.unrealengine.com/t/they-ask-for-english-address-for-official-documentation-when-i-have-none/2386955 "2025-03-12T17:46:28Z")
This is just sad, their staff can’t read Chinese, yet all my document they stated in the requirement are in Chinese, how is this oversight not anticipated? What about living inside an apartment where the owner’s name is … --- ## [Selling 3D models outside of fab.com](https://forums.unrealengine.com/t/selling-3d-models-outside-of-fab-com/2355102)
**Author:** [@Tutorials4view](https://forums.unrealengine.com/u/Tutorials4view)\ **Replies:** 2\ **Last updated:** [February 25, 2025, 3:27pm UTC](https://forums.unrealengine.com/t/selling-3d-models-outside-of-fab-com/2355102 "2025-02-25T15:27:25Z")
Is selling the same 3D models on other marketplaces like Unity Asset store and on Fab at the same time is allowed? I didn’t find any info on the Publisher Guidelines, Thanks in advance. --- ## [My account is still not approved, and I've been waiting for over two months now. ](https://forums.unrealengine.com/t/my-account-is-still-not-approved-and-ive-been-waiting-for-over-two-months-now/2339422)
**Author:** [@thisis\_arun\_ag](https://forums.unrealengine.com/u/thisis_arun_ag)\ **Replies:** 1\ **Last updated:** [February 17, 2025, 6:31pm UTC](https://forums.unrealengine.com/t/my-account-is-still-not-approved-and-ive-been-waiting-for-over-two-months-now/2339422 "2025-02-17T18:31:28Z")
--- ## [Fab keeps saying I need to upload the correct format but I am?](https://forums.unrealengine.com/t/fab-keeps-saying-i-need-to-upload-the-correct-format-but-i-am/2268782)
**Author:** [@LEGION\_FIVE](https://forums.unrealengine.com/u/LEGION_FIVE)\ **Replies:** 1\ **Last updated:** [February 11, 2025, 3:41pm UTC](https://forums.unrealengine.com/t/fab-keeps-saying-i-need-to-upload-the-correct-format-but-i-am/2268782 "2025-02-11T15:41:36Z")
First of all, when I signed up for Fab, I was under the impression that I could just tick a box on Sketchfab for one of my products and set the price for it and be good to go. Boy, was I wrong. 3 days of a convoluted pro… --- ## [Heatmap Analytics - Collect & Convert Spatial Events Into Heatmaps! - Questions and Support](https://forums.unrealengine.com/t/heatmap-analytics-collect-convert-spatial-events-into-heatmaps-questions-and-support/2326312)
**Author:** [@Mouradb](https://forums.unrealengine.com/u/Mouradb)\ **Replies:** 0\ **Last updated:** [February 10, 2025, 9:32pm UTC](https://forums.unrealengine.com/t/heatmap-analytics-collect-convert-spatial-events-into-heatmaps-questions-and-support/2326312 "2025-02-10T21:32:37Z")
Hello! \[ Home \] \[Heatmap Analytics | Fab\] \[ Discord \] \[ Documentation \] :loudspeaker: This thread is for questions, support, and updates, so feel free to share your thoughts, report issues, or suggest improvements! … --- ## [!!!SCAM ALERT!!!](https://forums.unrealengine.com/t/scam-alert/2321048)
**Author:** [@Max\_v5](https://forums.unrealengine.com/u/Max_v5)\ **Replies:** 2\ **Last updated:** [February 8, 2025, 9:29am UTC](https://forums.unrealengine.com/t/scam-alert/2321048 "2025-02-08T09:29:23Z")
IF YOU GET ANY EMAIL LIKE THIS DON’T FALL FOR IT, IT’S A SCAM --- ## ["L.U.I.T.A.", our "Link UI/Widget to Actor Full System" is live ! ](https://forums.unrealengine.com/t/l-u-i-t-a-our-link-ui-widget-to-actor-full-system-is-live/2316088)
**Author:** [@MLN-7](https://forums.unrealengine.com/u/MLN-7)\ **Replies:** 0\ **Last updated:** [February 3, 2025, 3:24pm UTC](https://forums.unrealengine.com/t/l-u-i-t-a-our-link-ui-widget-to-actor-full-system-is-live/2316088 "2025-02-03T15:24:33Z")
Hello everyone ! :loudspeaker: We are proud to announce : our “L.U.I.T.A. System” is live ! " “L.U.I.T.A. System” (Link UI To Actor), is a comprehensive Blueprint system for Unreal Engine that manages and displays 2D … --- ## [thanks for the help!](https://forums.unrealengine.com/t/thanks-for-the-help/2308997)
**Author:** [@Ilya.M.3ds](https://forums.unrealengine.com/u/Ilya.M.3ds)\ **Replies:** 0\ **Last updated:** [January 29, 2025, 3:41pm UTC](https://forums.unrealengine.com/t/thanks-for-the-help/2308997 "2025-01-29T15:41:04Z")
Thanks a bunch! Admittedly I hadn’t updated in a while due to the fact that I had made modifications to the code. But the method you mentioned worked perfectly when bound to the event associated with stopping the Play-In… --- ## [Right category for C++ Day and Night Cycle project ](https://forums.unrealengine.com/t/right-category-for-c-day-and-night-cycle-project/2299599)
**Author:** [@andreiii2020](https://forums.unrealengine.com/u/andreiii2020)\ **Replies:** 0\ **Last updated:** [January 23, 2025, 5:05pm UTC](https://forums.unrealengine.com/t/right-category-for-c-day-and-night-cycle-project/2299599 "2025-01-23T17:05:48Z")
Can someone tell me in which category falls the project for the day-night cycle created in C++??? --- ## [Submit an update](https://forums.unrealengine.com/t/submit-an-update/2282202)
**Author:** [@KZz80](https://forums.unrealengine.com/u/KZz80)\ **Replies:** 1\ **Last updated:** [January 17, 2025, 4:10pm UTC](https://forums.unrealengine.com/t/submit-an-update/2282202 "2025-01-17T16:10:23Z")
Hi everyone! I’m new in fab as publisher. I have one published asset and I want to make an update for it. But I’m not sure exactly where I have to make the update in the listing section. Should I have to create new ve… --- ## [LS-0013 error](https://forums.unrealengine.com/t/ls-0013-error/2268490)
**Author:** [@Mr\_Nothing13](https://forums.unrealengine.com/u/Mr_Nothing13)\ **Replies:** 3\ **Last updated:** [January 11, 2025, 8:19pm UTC](https://forums.unrealengine.com/t/ls-0013-error/2268490 "2025-01-11T20:19:24Z")
I’m trying to install Unreal Engine on a macbook on OS Monterrey but keep getting the LS-0013 error code, I cant find anything solid on why I’m getting this error, thought maybe you all could help --- ## [There's something I don't understand...](https://forums.unrealengine.com/t/theres-something-i-dont-understand/2269634)
**Author:** [@anasha1705](https://forums.unrealengine.com/u/anasha1705)\ **Replies:** 0\ **Last updated:** [January 10, 2025, 2:10pm UTC](https://forums.unrealengine.com/t/theres-something-i-dont-understand/2269634 "2025-01-10T14:10:35Z")
Hi guys! I’m slowly losing my mind trying to solve a problem I encountered about three days ago. The problem is something like this: I’m making a multiplayer shooter, in my own (I mean, not the one that stands by defaul… --- ## [Why my products get declined](https://forums.unrealengine.com/t/why-my-products-get-declined/2261906)
**Author:** [@Slash3460](https://forums.unrealengine.com/u/Slash3460)\ **Replies:** 3\ **Last updated:** [January 6, 2025, 9:17pm UTC](https://forums.unrealengine.com/t/why-my-products-get-declined/2261906 "2025-01-06T21:17:51Z")
I tried to upload 3d assest to the fab to sell it, it get declined. Why does this happen. --- ## [Is there a way to know if free products are getting download?](https://forums.unrealengine.com/t/is-there-a-way-to-know-if-free-products-are-getting-download/2211299)
**Author:** [@StrandedVoxel](https://forums.unrealengine.com/u/StrandedVoxel)\ **Replies:** 4\ **Last updated:** [January 6, 2025, 8:54pm UTC](https://forums.unrealengine.com/t/is-there-a-way-to-know-if-free-products-are-getting-download/2211299 "2025-01-06T20:54:43Z")
AS title says, is there a way? Thanks! --- ## [A lot of asset packs I bought are showing up with a "Buy" option instead of a "Download" option.](https://forums.unrealengine.com/t/a-lot-of-asset-packs-i-bought-are-showing-up-with-a-buy-option-instead-of-a-download-option/2095832)
**Author:** [@Rusty01](https://forums.unrealengine.com/u/Rusty01)\ **Replies:** 1\ **Last updated:** [December 4, 2024, 10:16pm UTC](https://forums.unrealengine.com/t/a-lot-of-asset-packs-i-bought-are-showing-up-with-a-buy-option-instead-of-a-download-option/2095832 "2024-12-04T22:16:23Z")
A lot of asset packs I bought are showing up with a “Buy” option instead of a “Download” option. I own a lot of asset packs. Probably over 700. A lot of these were bought on the Unreal engine Marketplace, and some were … --- ## [How to edit published asset, text, title and other most important stuff?](https://forums.unrealengine.com/t/how-to-edit-published-asset-text-title-and-other-most-important-stuff/2157377)
**Author:** [@INinja\_Grinding](https://forums.unrealengine.com/u/INinja_Grinding)\ **Replies:** 0\ **Last updated:** [November 29, 2024, 2:02am UTC](https://forums.unrealengine.com/t/how-to-edit-published-asset-text-title-and-other-most-important-stuff/2157377 "2024-11-29T02:02:09Z")
Everything is in the title, I won’t just little word changes, camera in the editor of 3d asset? --- ## [How do I install items I created?](https://forums.unrealengine.com/t/how-do-i-install-items-i-created/2136235)
**Author:** [@JansenSensei](https://forums.unrealengine.com/u/JansenSensei)\ **Replies:** 2\ **Last updated:** [November 20, 2024, 4:35am UTC](https://forums.unrealengine.com/t/how-do-i-install-items-i-created/2136235 "2024-11-20T04:35:24Z")
This seems a bit odd but I just had a plugin published on Fab and now I am trying to add that plugin to my projects. When I go to the Epic Games Launcher and I refresh my Fab products my plugin doesn’t appear in the lis… --- ## [I am having trouble with opening and using UE. My computer is brand new though.](https://forums.unrealengine.com/t/i-am-having-trouble-with-opening-and-using-ue-my-computer-is-brand-new-though/2136537)
**Author:** [@Dress\_Boomer](https://forums.unrealengine.com/u/Dress_Boomer)\ **Replies:** 0\ **Last updated:** [November 20, 2024, 2:02am UTC](https://forums.unrealengine.com/t/i-am-having-trouble-with-opening-and-using-ue-my-computer-is-brand-new-though/2136537 "2024-11-20T02:02:49Z")
I am having trouble using and opening UE 5.4. My computer is brand new. It’s GPU is an 8cx gen2 5G Qualcomm snapdragon. I already have tried updating the servers. The first incident of this happening is when was after I … --- ## [Ambient Fx](https://forums.unrealengine.com/t/ambient-fx/2134972)
**Author:** [@vfx4game](https://forums.unrealengine.com/u/vfx4game)\ **Replies:** 0\ **Last updated:** [November 19, 2024, 9:53am UTC](https://forums.unrealengine.com/t/ambient-fx/2134972 "2024-11-19T09:53:32Z")
Hi there my name is Naser and this page is the support page for My new product Ambient Fx. Ambient Fx includes jungle, rainy, desert, and snow effects, Just Drag the Poroduct to your world and make it more live and inte… --- ## [UE5 FPS DROP](https://forums.unrealengine.com/t/ue5-fps-drop/2131492)
**Author:** [@Spanky\_1995](https://forums.unrealengine.com/u/Spanky_1995)\ **Replies:** 1\ **Last updated:** [November 18, 2024, 1:14am UTC](https://forums.unrealengine.com/t/ue5-fps-drop/2131492 "2024-11-18T01:14:56Z")
Question: I have a multimonitor setup, and when I’m following a YouTube guide on my side monitor, I sometimes like to have it full screen, and when I do that, the FPS of UE5 drops off drastically. Does anyone know how to… --- ## [\[Scans Factory\] - Medieval Village - Slavic Huts Environment](https://forums.unrealengine.com/t/scans-factory-medieval-village-slavic-huts-environment/2122448)
**Author:** [@ScansFactory](https://forums.unrealengine.com/u/ScansFactory)\ **Replies:** 0\ **Last updated:** [November 14, 2024, 1:47pm UTC](https://forums.unrealengine.com/t/scans-factory-medieval-village-slavic-huts-environment/2122448 "2024-11-14T13:47:51Z")
Hello! This is the support page for our product: Medieval Village - Slavic Huts Environment Here should be reviews: Here you will find documentation with the most known ways to solve problems: Here is our Sc… [Previous page](https://forums.unrealengine.com/c/distribution/product-announcements-support/212.md?page=2) [Next page](https://forums.unrealengine.com/c/distribution/product-announcements-support/212.md?page=4)