# Onboarding **URL:** https://forums.unrealengine.com/c/distribution/onboarding/184.md?page=3 [Latest](https://forums.unrealengine.com/latest.md) · [Categories](https://forums.unrealengine.com/categories.md) · [Tags](https://forums.unrealengine.com/tags.md) **Page:** 4 --- ## [Review process how long and what issues might occur?](https://forums.unrealengine.com/t/review-process-how-long-and-what-issues-might-occur/1136220)
**Author:** [@GWWashington](https://forums.unrealengine.com/u/GWWashington)\ **Replies:** 2\ **Last updated:** [April 24, 2023, 6:10pm UTC](https://forums.unrealengine.com/t/review-process-how-long-and-what-issues-might-occur/1136220 "2023-04-24T18:10:57Z")
Hi, I Submitted my page 8 days ago. What is the timeframe for the site to be reviewed. This is just the page no product moved to staging yet. Is there any issues or things i need to do? I submitted a support ticket alre… --- ## [Payout Info application is still in progress](https://forums.unrealengine.com/t/payout-info-application-is-still-in-progress/921698)
**Author:** [@Station437](https://forums.unrealengine.com/u/Station437)\ **Replies:** 10\ **Last updated:** [April 20, 2023, 2:16pm UTC](https://forums.unrealengine.com/t/payout-info-application-is-still-in-progress/921698 "2023-04-20T14:16:52Z")
Hello. I filled out the ‘Payout Info’ form 4 weeks ago and it still hasn’t been accepted. I created a private ticket about this a week ago and it’s still unanswered with the status ‘open’. --- ## [How to view revenue generated by your games?](https://forums.unrealengine.com/t/how-to-view-revenue-generated-by-your-games/904038)
**Author:** [@paala1](https://forums.unrealengine.com/u/paala1)\ **Replies:** 1\ **Last updated:** [April 13, 2023, 11:50pm UTC](https://forums.unrealengine.com/t/how-to-view-revenue-generated-by-your-games/904038 "2023-04-13T23:50:37Z")
Hi, I completed all the steps, my game is live on Epic Games Store. How can I see how much money did my game made so far? Thanks --- ## [Enabling existing Dev Portal Organizations or Products to use the Epic Games Store publishing tools](https://forums.unrealengine.com/t/enabling-existing-dev-portal-organizations-or-products-to-use-the-epic-games-store-publishing-tools/789872)
**Author:** [@gwynnie.wienecke](https://forums.unrealengine.com/u/gwynnie.wienecke)\ **Replies:** 3\ **Last updated:** [April 10, 2023, 2:05pm UTC](https://forums.unrealengine.com/t/enabling-existing-dev-portal-organizations-or-products-to-use-the-epic-games-store-publishing-tools/789872 "2023-04-10T14:05:57Z")
If you are already using the Dev Portal, but haven’t released on the Epic Games Store, you will see an ‘Access Restricted’ message when you click on the Epic Games Store section of one of your existing products. If you … --- ## [Account status still pending but i confirmed the Hyperwallet account...](https://forums.unrealengine.com/t/account-status-still-pending-but-i-confirmed-the-hyperwallet-account/790989)
**Author:** [@FrechouGames](https://forums.unrealengine.com/u/FrechouGames)\ **Replies:** 4\ **Last updated:** [April 10, 2023, 2:03pm UTC](https://forums.unrealengine.com/t/account-status-still-pending-but-i-confirmed-the-hyperwallet-account/790989 "2023-04-10T14:03:08Z")
Hello, i confirmed the Hyperwallet account and put the payment method i needed, it was all ok in the Hyperwallet page but in the “organization” page at the “Payout Info”, it still says “You must activate your Hyperwallet… --- ## [Application for Frequency Payout Program (Island Creators) FAILS](https://forums.unrealengine.com/t/application-for-frequency-payout-program-island-creators-fails/820010)
**Author:** [@punti1](https://forums.unrealengine.com/u/punti1)\ **Replies:** 1\ **Last updated:** [April 7, 2023, 12:36am UTC](https://forums.unrealengine.com/t/application-for-frequency-payout-program-island-creators-fails/820010 "2023-04-07T00:36:15Z")
Hi there. I have a problem with the application for the Frequency Payout Program (Island Creators). I wanted to apply for it, but it says it is not allowed to have a underscore \_ at the end of the CC. But I have this CC … --- ## [How long does the process of reviewing a product page take?](https://forums.unrealengine.com/t/how-long-does-the-process-of-reviewing-a-product-page-take/819959)
**Author:** [@halidrauf](https://forums.unrealengine.com/u/halidrauf)\ **Replies:** 2\ **Last updated:** [April 6, 2023, 4:41am UTC](https://forums.unrealengine.com/t/how-long-does-the-process-of-reviewing-a-product-page-take/819959 "2023-04-06T04:41:41Z")
I’ve submitted a product page for review on “Mar 18, 2023, 09:16 AM”, at the moment it is still at the status of “Submitted”, how long does it take before I can go live with it? --- ## [Why do we need to pay 100 EUR up front?](https://forums.unrealengine.com/t/why-do-we-need-to-pay-100-eur-up-front/835004)
**Author:** [@Lord\_Betixx](https://forums.unrealengine.com/u/Lord_Betixx)\ **Replies:** 1\ **Last updated:** [April 5, 2023, 5:31pm UTC](https://forums.unrealengine.com/t/why-do-we-need-to-pay-100-eur-up-front/835004 "2023-04-05T17:31:39Z")
I am confused. Before I can proceed with setting up my game and even submit it for review, I need to pay 100 EUR. Now my question is: why?! I don’t even have a guarantee that my game will get published (you could simply … --- ## [When to Pay the Epic Games Store entry fee of 100$](https://forums.unrealengine.com/t/when-to-pay-the-epic-games-store-entry-fee-of-100/791442)
**Author:** [@2357Steps](https://forums.unrealengine.com/u/2357Steps)\ **Replies:** 1\ **Last updated:** [March 15, 2023, 5:29pm UTC](https://forums.unrealengine.com/t/when-to-pay-the-epic-games-store-entry-fee-of-100/791442 "2023-03-15T17:29:39Z")
Hi there, fellow devs, Just wanted to understand if there is a time-frame in which a studio, once registered a game entry in the dev.epicgames portal, should pay the entry fee of 100$ ? We’ve registered an account and … --- ## [Where did my onboarding answers go?](https://forums.unrealengine.com/t/where-did-my-onboarding-answers-go/787865)
**Author:** [@DaveKap1](https://forums.unrealengine.com/u/DaveKap1)\ **Replies:** 1\ **Last updated:** [March 10, 2023, 2:53pm UTC](https://forums.unrealengine.com/t/where-did-my-onboarding-answers-go/787865 "2023-03-10T14:53:32Z")
When I did the initial onboarding, I was asked simple things like what my product name is and a brief description of my product. I’m gonna be honest, when I threw in the brief description, I was really happy with what I… --- ## [I cannot access to the Epic Game Store "tab" for my newly created game](https://forums.unrealengine.com/t/i-cannot-access-to-the-epic-game-store-tab-for-my-newly-created-game/787867)
**Author:** [@Hadesfury](https://forums.unrealengine.com/u/Hadesfury)\ **Replies:** 2\ **Last updated:** [March 10, 2023, 2:43pm UTC](https://forums.unrealengine.com/t/i-cannot-access-to-the-epic-game-store-tab-for-my-newly-created-game/787867 "2023-03-10T14:43:32Z")
Hello, Each time I try to access the Epic Game Store info for my newly created product I get this message I did change my organisation to “enterprise” after creating the product, by creating another product (that I c… [Previous page](https://forums.unrealengine.com/c/distribution/onboarding/184.md?page=2)